Responsible Gaming
Introduction to Responsible Gaming
Online casino gaming should be enjoyed as a form of entertainment only. It is important to understand that casino games are games of chance, and the house always has a mathematical advantage. Gambling should never be viewed as a way to earn money or solve financial problems.
We encourage all players to gamble responsibly and within their means. Set a budget you can afford to lose, treat any winnings as a bonus, and always prioritise your wellbeing over the thrill of the game.
Age Verification & Legal Requirements
In New Zealand, you must be 18 years of age or older to participate in online casino gaming. It is illegal for under-18s to gamble online.
By accessing any online casino featured on this site, you confirm that you meet the legal age requirement and comply with all applicable New Zealand gambling laws and regulations.
Warning Signs of Problem Gambling
If you experience any of the following signs, you may be developing a gambling problem:
- Chasing losses by gambling more money to recover what you've lost
- Gambling with money needed for essential expenses (rent, food, bills)
- Hiding your gambling activity from family, friends, or partners
- Lying about the amount of time or money spent gambling
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with larger amounts to achieve the same level of excitement
- Unsuccessful attempts to cut back or stop gambling
- Neglecting work, study, hobbies, or relationships due to gambling
- Borrowing money or going into debt to fund gambling
- Physical symptoms such as sleep disturbances or stress-related illness
If you recognise any of these signs in yourself, seek help immediately.
Self-Help Tools & Safer Gaming Features
Responsible online casinos provide tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a cap on how much you're willing to lose over a given period
- Reality Checks: Enable reminders that pop up during play to alert you of time spent and money wagered
- Time-Out/Cool-Off Period: Take a break from gambling for hours, days, or weeks
- Self-Exclusion: Voluntarily exclude yourself from a casino for an extended period (typically 6 months to several years)
Before playing at any online casino, check that it offers these protective tools and make use of them to set personal limits that suit your budget and lifestyle.
Support Organizations & Resources
If you or someone you know needs help with problem gambling, reach out to one of these organisations:
New Zealand Resources
- Gambling Helpline NZ (Problem Gambling Foundation) – Free, confidential support available 24/7 in New Zealand. Phone: 0800 664 262 or visit www.pgf.nz
- Samaritans Aotearoa New Zealand – Support for emotional wellbeing. Phone: 1737 (free call/text) or visit www.1737.org.nz
International Resources
- GamCare (UK) – www.gamcare.org.uk
- GamStop (UK) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org
If You Need Help
Seeking help is a sign of strength, not weakness. If you believe you have a gambling problem, please reach out to the Problem Gambling Foundation or Gambling Helpline NZ today:
Call 0800 664 262 (Available 24/7 in New Zealand)
Your privacy is protected, and support services are free and confidential. Recovery is possible with the right help and support.